Press question mark to learn the rest of the keyboard shortcuts. I'm very satisfied with the engineering (though not the button design) of the Lutron Caséta and will use those instead. Yep, there not reliable. In only a few weeks I've had multiple issues. For you technical people out there that are curious, the problem came from an updated library on Leviton’s server together with an incorrect header from SmartThings. This will NOT work with a 'dumb' switch on the same circuit. I am using HomeKit as the controller and AppleTV4G as a hub. I updated the firmware on all of my devices last week and have not lost connectivity yet. Had the same issues with the 4 leviton switches/dimmers I had in my home. It started working correctly and has been for 6 hours now. All work perfectly except the leviton wifi. Any suggestions? That seems to reset them for a couple of days. Leviton Switch stopped working. Yesterday there was a firmware update and since then it has become a dumb switch; will not show up in the leviton app at all. I have 4 of these installed as well and they all suddenly went unresponsive tonight. Here is some upper support guys. In the My Leviton app select the menu button in the lower right corner. Use the following as a guideline to determine if you have a Neutral. I have never lost connectivity via the my leviton app at all. I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? Wow, great info. The pico remotes are nice too. Set up was done and MYLeviton app downloaded and it started to work. I yanked all mine out and sent them back after a week. and kudos to MikeB for being right on the money. Use a smart switch dimmer to brighten lights to 100% for dinner prep and dim to 50% for a romantic evening. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. Was any of your leviton devices actually offline for real at the time and could you or an automation have tried to send a command to it? Once I delete and re add the wifi devices to ST it has typically been lasting only a few hours. I wanted to wait several hours before reporting. It has not gone 24 hours since ST app update on the 12th I believe it was. Odd as I have had great performance when I switched over to z wave.. what are you using as your hub? It happened last night, and i didn’t think much of it because it disconnects for a minute or two every now and then. When I switched the load and line, I see the status light on the switch blinking, but it will still not operate the light. I have not been able to reproduce the time variance. Also see how they work with Amazon Alexa, Google Assistant, Siri & Apple HomeKit I have 5 installed in total and only 1 was acting up. I am having this exact same issue again! I have entered the issue on Leviton's support site but no reply yet. After factory resetting the switch it seems to work fine for a couple of days and then goes AWOL intermittently. I guess it isn't a unique issue. WARNING: If you have a light controlled by 2 (or more) switches you must ALSO purchase and install a Leviton DD00R-DLZ at the second switch. Easily replace your existing single pole or multi-way devices with the new Leviton Dimmer or Switches to allow control from anywhere via your My Leviton app. @Lars I cannot speak for everyone, but can of my own experience…. The firmware update process can be ran through a couple of different ways through the Leviton Decora Smart app. I’ve been in contact with them with a detailed description of the problem. Same with me. I have the same issue here. I ended up removing all of mine, they were just too much hassle. With power to the box turned off, unscrew and remove the wall plate and existing switch. See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. Thanks everyone for the info. 1) find the app & link the accounts (worked flawlessly) 2) use the discover on the website (not via the device, my Alexa devices could not discover it) 3) issue a command to make sure it took. Hey @lars looks like I am having to log back into the Leviton app just about every day. I have deleted the devices and “My Leviton” app a number of times now. Use the free my Leviton iOS or android app to add/name devices and to control them individually or as a room with a single button push. I finally spent the time to remove the Leviton SmartApp, reinstall it, and add the WiFi switches back into all the scenes and SmartLighting stuff. If I press the button in the app, it changes to “TURNING ON”, but does not turn on the switch. In the classic app a switch will show “OFF”. Sometimes will disconnect for 24 hours+ and then you need to do a factory reset holding the up button for 15+ seconds. I would start by checking WiFi signal by each switch with something like an iPhone or similar small antennae. When I installed Leviton’s 4-Button Controller, I replaced that Z-Wave switch with a Decora Smart Wi-Fi switch and assigned one of the controller’s buttons to toggle that light on and off. Leviton's Decora Smart accessories with HomeKit technology are designed to streamline home control using HomeKit-enabled accessories. Easily replace your existing single pole or multi-way switch with the new Leviton 15 Amp Universal LED/Incandescent Decora Smart Wi-Fi Switch to allow control from anywhere. Select Residence Settings to edit the Residence. I have actually reached out to them multiple times (I have the same exact issue as OP on the DZ6HD / DZ1KD / DZ15S Zwave). On the Leviton app, it says “Accessory Not Reachable”. I couldn’t turn the lights off nor could I reset the switches by holding them down. And obviously isn’t responding on HomeKit. As for automation, I am not sure, as I noticed the devices being disconnected and would delete/reinstall before my automation would run. Smartthings is not detecting manual changes in the switch but is able to control them. Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. My advice: a. Since my original post, the problem has gotten worse. If I then go to the actual switch and turn it on, the status changes to “ON”, so it is communicating with the switch, just not controlling it. As others have said, I had to cycle the breakers to get them to respond. Leviton Corporate - Melville, NY (Hours of Operation: Mon-Fri 8am-10pm EST, Saturday 9am-7pm EST) Corporate tech services handles residential line voltage wiring devices, Switches, Receptacles, Commercial and Industrial wiring devices, Straight Blade and locking wiring devices, LevNet RF, GFCIs and AFCI, Temporary power, Surge protective devices, Occupancy and Vacancy Sensors, Wallbox … The hub is why it’s reliable. I am using the Classic App, which may or may not make a difference. Does anyone have a clear way of getting the Leviton switches in the unresponsive state? There are many wireless Leviton solutions to add to your Samsung SmartThings Hub. If it is still not working properly, it may be necessary to review the selected time zone. I now have it up to about 75% reliability (sometimes it stubbornly refuses to reconnect). @Lars. Looks like it’s having issues again. Any Ideas? I am having this same issue. It uses their clear connect protocol. I’m having the exact same issue. How far apart are the nodes from the hub? Apple® HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using Siri® voice control on your iPhone®, iPad® or iPod touch®. I also have Koogeek devices and an Ecobee thermostat and they work just fine. thanks for the emails! I agree that support has been awful for what could be a great product if it worked properly! It provided three possible causes, none of which applied. Can’t get this plug to work with Smart Life. @xshopper @Barrett_Crowe Question to you guys who got logged out within a small amount of time. @lars I see this was solved about 2 months ago but i am having the exact same issues as above. Use the free My Leviton iOS or Android app to add/name devices and to control them individually or as a … Replaced with lutron. This caused a failure when refreshing user’s auth tokens blocking future access. Wiring this smart switch was easy considering I am not an electrician. No update should be necessary except for logging in to Leviton again in case you were kicked out (go into Leviton smartapp and restart the login process to Leviton). But you can have HomeKit do all the automation and control. Maybe you can get an answer from them. Yes you need lutrons hub. If I go into the smartthings app and manually refresh the switch, it does detect the state change but won’t do it automatically. Use a wi-fi controlled light switch to dim large chandeliers and recessed lights whether incandescent, CFL, or LED. Every couple of days the Leviton devices come up as "Not Responding". In return I got an extremely uninformative pdf document titled "Why do my Decora Smart Devices With HomeKit Technology Go Unresponsive?" Same problem here with their Z-wave line (DZ6HD / DZ15S / DZ1KD). Leviton smart switch Decora DZPA1-2BW. Its very annoying because I have automation based on when these lights are on or off. For the Lutron devices, do you have to buy their hub? The fix seems to be working. They obviously have an issue that they don't care about. If you hold it too long and it turns red it will factory reset it. Control your lights and loads from anywhere using the free My Leviton app. To echo xshopper, I’ve experienced the same thing. Reliable, and they work! @Lars Thanks for the patch, as well as an explanation of the issue!! Leviton Switch not working/no response Up until today, my Leviton HomeKit Switch was working fine. Their firmware seems to get stuck after joining WiFi but before obtaining an IP address. And if this is not working, the only way to restore them is to do a factory reset and re-register the switch to Homekit and cross … @Lars. Third: The Leviton Smart Switches do not require a hub. I reset my breakers all the time with them. Is there a update I need to do? My elgato eve bluetooth light switches have been rock solid, have never seen a single one of them go into the dreaded not responding status, both of mine have been in operation for over a year now. I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. It can be installed from the Leviton app. Keeping my fingers crossed. Also… every morning at 5:50am a command via ST turns on several sets of lights. I've been using my Apple TV as the hub for now. Engineered to work with sensitive, low-wattage bulbs, ensuring “off means off”. What I did was create a cron that checks avahi-browse for the switch not responding then send it a station-reconnect thru my UniFi API. This is a new build of a house and I figure all the wiring must be correct, but I'm not sure what can be going on. Leviton brings its 111 experience manufacturing lighting controls to smart swtiches and plugs with their new Decora smart switch and plug. I attributed poor wifi.. especially if the switches are installed in a metal gang box.. since I was already running Hass.io, I replaced the switches with the leviton z-wave versions and have had 0 issues with them ever since. Their support never responded to the issues. Does anyone know of a fix? I've returned two units and now I'm on my third with the same issue, so I figure it's not … Control connected loads and lights from anywhere using Wi-Fi, an internet connection and the free My Leviton app; that is all you need, no hub required. "Alexa, chandelier off" Alexa: "ok" - chandelier turns off. Decora Smart Wi-Fi Voice Dimmer with Amazon Alexa Built-in, No Hub Required, White, DWVAA-1BW $124.99 Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch, DW15S-1BZ That seems to reset them for a couple of days. I guess in the long run, that's still better than switches that don't work! 2. 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